We are committed to providing our members with exceptional healthcare through a vast network of iCare accredited health partners across the Philippines. With more than 2,000 hospitals and clinics nationwide and more than 50,000 accredited doctors and medical practitioners, we ensure that quality healthcare is always accessible, no matter where you are. This extensive network allows members to choose their preferred healthcare providers, giving them the freedom and flexibility to receive the care they need when they need it.
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iCare accredited health partners represent a wide range of specialties and services, ensuring comprehensive care for all our members. Whether it’s routine check-ups, specialized treatments, or emergency care, our network is designed to meet the diverse needs of individuals, families, and employees.
We continually expand and update our list to ensure that our members have access to the best healthcare options available, reflecting our unwavering commitment to their health and well-being.
FAQs About Hospitalization in iCare Accredited Health Partners
To help you better understand what to expect, we’ve compiled a list of frequently asked questions about hospitalization within iCare’s accredited health partners.
What are considered emergency cases and accidents?
An emergency case is a sudden, unexpected onset of illness or injury having the potential of causing immediate disability or death, or requires the immediate alleviation of severe pain and discomfort. Meanwhile, accident means a visible, external, sudden and violent event occasioned by a physical or natural cause and occurring entirely beyond the Members’ control causing damage to the health of the Member.
When can I use a non-preferred hospital belonging to the iCare network of accredited hospitals?
You may use an accredited, non-preferred hospital only for genuine emergencies (as defined in the Agreement). For unanticipated life-threatening situations, a member may use any hospital nearest him. If the hospital is accredited, we will afford you full coverage according to your benefits classification. If the hospital is not accredited with iCare, reimbursement of expenses incurred will be governed by the Emergency Care Provision of the Agreement.
I am entitled to a private room accommodation. May I be admitted to the most expensive private room in an accredited/preferred hospital offering different private room categories?
This is allowed when the most expensive private room is the only available accommodation among the different private room categories offered by the accredited/preferred hospital. The “stepladder” rule serves as our guide. The cheapest available private room as categorized by the hospital must be occupied by a member requiring admission. Any upgrading to a more expensive private room when a cheaper one is available shall entail corresponding charges, which shall be imposed on the member.
Will iCare allow me to use my non-accredited personal doctor considering that my physician already knows my medical history?
No, care by a non-accredited physician is not entitled to health care benefits as stipulated in the Agreement. Nonetheless, iCare will facilitate continuity of care through its line-up of qualified specialists.