We are iCare (formerly known as InLife Health Care), a trusted name in healthcare for over 33 years. As one of the best healthcare plans in the Philippines, we are proud to be recognized as a top choice of corporate and private entities for quality medical management services.
Our commitment is simple: when innovation and care work hand in hand, our members and partners enjoy an exceptional healthcare experience.
MISSION
To enable Filipinos to have better health.
VISION
To be the leading HMO in the Philippines, empowering people to achieve better health through innovative, customer-centered, and accessible solutions.
Say Yes to Better Health!
We’re dedicated to maintaining the highest standards of care by consistently prioritizing innovation, accessibility, reliability, and excellence in everything we do. This ensures that iCare members and partners receive the best possible support at every step of their healthcare journey.
I
Innovation is in our company’s DNA, forming an integral part of our identity and shaping our every endeavor. It serves as the driving force behind our actions, propelling us to continually push the boundaries of healthcare delivery.
C
Care for Customers is deeply ingrained in the ethos of iCare, influencing each choice and action we undertake. We recognize that our customers comprise the cornerstone of our operations, with their welfare standing as our primary concern.
A
Accessibility is a driving force behind our mission to provide quality healthcare to every Filipino, with a belief that accessibility is not just availability, but more of making healthcare affordable, convenient, and inclusive for all. Staying true to our promise of providing the best healthcare plans in the Philippines, we are committed to breaking down barriers that prevent individuals and families from accessing the healthcare they need, when they need it.
R
Reliability reflects our steadfast commitment to consistency, dependability, and trustworthiness in all aspects of our operations. It is ingrained in our culture and operations, guiding us to consistently deliver on our promises, provide dependable support to our members, and achieve sustainable growth while upholding the trust and confidence of our members.
E
Excellence is woven into the fabric of iCare’s operations, extending from our innovative solutions and strategic endeavors to our steadfast dedication to member satisfaction and well-being.
!
We Strive to Have a Lasting Impact by creating meaningful and sustainable changes in the country’s healthcare landscape. We go beyond immediate results and focus on creating enduring positive change that benefits individuals, families, and communities for years to come.
Why is iCare the Best Healthcare Plan for You?
Choosing the right HMO for your family or company is crucial to ensuring the well-being and satisfaction of your employees. At iCare, we go beyond offering standard healthcare plans. Our comprehensive services and features are designed to meet the diverse needs of your workforce while providing unmatched support and flexibility.
Extensive Health Provider Network
iCare offers your families and employees the freedom to choose where and from whom they receive their healthcare. With a vast network of over 2,000 accredited hospitals and clinics nationwide and more than 50,000 accredited doctors and medical practitioners, quality care is always within reach.
Accreditation with the Insurance Commission
Insular Health Care, Inc., has been certified and registered with the Insurance Commission and duly authorized to act as a Health Maintenance Organization with Registration No. HMO-2017-02-R.
User-Friendly HR Portal
Managing healthcare benefits has never been easier with iCare’s comprehensive HR portal. This web-based platform gives your Corporate HR team seamless access to billing, member enrollment, and other critical information. The portal also streamlines the process of managing member enrollment turnover, saving your team time and reducing administrative burdens.
Impressive Client Portfolio
iCare is trusted by some of the most respected companies across various industries. Our extensive experience with diverse clients reflects our ability to provide reliable, high-quality healthcare solutions that meet the evolving needs of businesses, large and small.
Proven Excellence in Healthcare
With over 33 years of experience, iCare has a long-standing reputation for delivering outstanding healthcare services. Our commitment to excellence makes us the trusted choice for families and companies seeking top-tier HMO.
Affiliation with AHMOPI
Insular Health Care, Inc., is a proud member of the Association of Health Maintenance Organizations of the Philippines, Inc. (AHMOPI), the recognized trade association of health maintenance organizations (HMOs) in the Philippines. AHMOPI is organized and registered with the Securities and Exchange Commission (SEC), as it undertakes to protect the interest of the industry as well as its members.
Guiding the Future of iCare
Members of the Board
At the helm of iCare is a distinguished Board of Directors, composed of accomplished leaders with extensive experience in the healthcare industry and beyond. Their strategic vision and unwavering commitment to excellence ensure that we continue to lead the way in delivering innovative and reliable healthcare solutions. Together, they guide our mission to provide the best healthcare plans in the Philippines.
Nina D. Aguas
Chairperson
Dr. Michael Tan
Geronimo V. Francisco
Henry Rhoel R. Aguda
Luis Y. Benitez
Louis Kym C. Pioco
Maria Carolina V. Dominguez
Stephen L. Ong
Lim Cheok Peng
Raymond N. Davis, Jr.
Atty. Gideon V. Peña
Corporate Secretary
Maria Rowena M. Rodriguez
Asst. Corporate Secretary
Management Committee
Dr. Mark Roland F. Malanay
Chief Operating Officer
Atty. Gideon V. Peña
Chief Commercial Officer
Louis Kym C. Pioco
Chief Financial Officer
Janice Jenerlex T. Biscocho
Chief People Officer
Chriselle S. Ines
Chief Customer Officer
Welhelm Teodoro S. Castroverde
Deputy Head of Sales
Leadership Team
Jesusa May A. Pedrasa
Actuarial Services
Israel Kevin P. Garcia
Actuarial Services
Pedrito N. Antonio
Customer Acquisition
Jackelyn S. Rivera
Treasury
Alicia O. Acebedo
Treasury
Mary Grace P. Agunday
Finance Operations
Ma. Agnes D. Liquigan
Integrated Technology Services
Wilfredo S. Austria Jr.
Integrated Technology Services
Ruel S. Reyes
Integrated Technology Services
Allan Paul F. Angus
Integrated Technology Services
Marc Ullysis R. Parnala
Integrated Technology Services
Hans S. Cristobal
Integrated Technology Services
Susana D. Almoneda
Claims Administration
Jason D. Nardo
Integrated Technology Services
Teresita E. Grefal
Claims Administration
Jerose C. Soriano
Hospital Liaison Officers
Elenita Y. Relox
Call Center
Geraldine A. Balanon
Preventive Care Services
Zarah Jane B. Lanuza
Network Management
Rodolfo L. Capati
Account Management Group (AMG)
Cindy S. Gutierrez
Account Management Group (AMG)
Jericho T. Molo
Account Management Group (AMG)
Eliza G. Aquino
Benefit Plan Administration
Royce Jan B. Mañego
Customer Acquisition
Alia Paulyn L. Dalusung
Commercial
Michelle I. Prado
Ecommerce
Marcelino R. Abenoja III
Customer Acquisition
Maricel O. Botin
Customer Acquisition
John Marvin G. Dela Merced
Customer Acquisition
Kathleen Rose U. Balingit
Customer Relation and Experience
Angelo Carlo M. Bongas
Compliance
Sheryl P. Lagundino
Finance Operations
Elze Grace C. Angelino
Provider Services
Giovanni Bernard P. Tumambing
Call Center
Peter Mark P. Serrano
Data Protection Officer
John Paul G. Cayanan
Customer Acquisition
Clark Jade B. Afortunado
Customer Acquisition
Raquel L. Ramos
Finance Operations
Marry Ann C. King
Compliance
Leila Coronacion S. Bondoc
Customer Relation and Experience
Karen Jane V. Pacinos
Claims Administration
Joy B. Penecilla
Human Resources
Peter Ryan F. Sta. Teresa
Customer Relation and Experience
Rhea Rhina C. Lazarte
Claims Administration
Dodeen Gay R. Ferrer
Call Center