13 Jan Why HMOs Experience Slow Approval Processes — And What Members Can Do About It

Posted at 13:58h in Company News by Better Health Insider

Health maintenance organizations (HMOs) often experience slow approval times because multiple verification steps must happen before a request can be cleared. First, the HMO needs to confirm that the member’s coverage is active, that the condition or treatment is included in the plan, and that...

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09 Dec Why Are Some HMO Clinics Inaccessible? Understanding Network Limitations and How to Avoid Hassles

Posted at 15:07h in Company News by Better Health Insider

Many Filipinos encounter inaccessible healthcare in the Philippines, especially when trying to book appointments at HMO-accreditated clinics. Long waiting times, fully booked schedules, or clinics that seem perpetually unavailable are common frustrations among members. These issues are now always due to the patient’s HMO–many factors...

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01 Dec Why HMO Issues Happen: Understanding Approval, Benefit Denials, and Clinic Accessibility

Posted at 17:49h in Company News by Better Health Insider

When using your Health Maintenance Organization (HMO) provider, one of the last things you want to happen is to face slow approvals or worse - denied benefits. Why do these issues occur? Here’s a quick explainer and how to avoid them. Key takeaways Slow approvals usually...

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24 Nov iCare Leaders Honored at Pinnacle Awards 2025 for Making Healthcare Easier for Filipino Families

Posted at 15:56h in Company News by Better Health Insider

iCare earns top honors at the Pinnacle Awards 2025, highlighting its rapid growth, digital innovation, and commitment to making healthcare simple for Filipino Families....

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17 Nov iCare Strengthens Its Support for IBPAP and the IT-BPM Workforce at the 2025 Labor Standards and Health Forum

Posted at 07:25h in Company News by Better Health Insider

IBPAP’s Q4 Labor Standards and Health Forum gathered the IT-BPM community to confront one of the most urgent workplace health challenges in the country. At a time when employers face rising expectations and the workforce navigates evolving risks, iCare joined IBPAP as an Elite Partner...

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29 Oct iCare Backs HR Leaders at PMAP Cebu Conference with Data-Driven Approach to Sustainable Healthcare

Posted at 12:27h in Company News by Better Health Insider

As medical inflation in the Philippines continues to outpace general inflation by three to four times, both employers and employees are feeling the strain. During the 62nd Annual Conference of the People Management Association of the Philippines held on October 22–24, 2025, at NUSTAR Resort...

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17 Oct Star Power and Better Health: iCare Celebrates 34 Years with Quezon

Posted at 12:18h in Company News by Better Health Insider

In a world that moves too fast, some stories remind us to pause, to reflect on who we are, and to celebrate the values that bind us together. At the Ayala Malls Cinema in Glorietta, iCare hosted a special block screening of the film Quezon....

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22 Sep Janine Gutierrez Gifts iCare HMO Plans to Siblings Diego, Jessica, and Maxine

Posted at 13:48h in Company News by Better Health Insider

When actress and iCare HMO brand ambassador Janine Gutierrez surprised her siblings with their own health plans, the gesture captured not just a family’s playful dynamic but also the deeper meaning of care. ...

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01 Sep iCare Honored by Ayala with Access Champion Award for Expanding Healthcare Access Nationwide 

Posted at 14:57h in Company News by Better Health Insider

iCare is honored to receive the Access Champion Award from AC Health (an Ayala Company), recognizing its commitment to making healthcare more accessible for Filipinos. The award also highlights iCare’s strong partnership with Healthway Medical Network in expanding nationwide healthcare access. ...

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04 Jul Janine Gutierrez and iCare Dominate Headlines With a Call to Prioritize Health, Healing, and Family Care

Posted at 11:37h in Company News, Press room by Better Health Insider

The partnership between Janine Gutierrez and iCare (Insular Health Care, Inc.) has sparked widespread media attention, following the actress’s formal introduction as the brand’s official ambassador....

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