At conferences, it is often the small details that people remember.  During Contact Islands 2026, the flagship annual conference of the Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines, conversations at Shangri-La Mactan in Cebu from May 26 to 28 naturally revolved around...

From May 26 to 28, 2026, business leaders, technology executives, and customer experience professionals gathered at Shangri-La Mactan in Cebu for Contact Islands 2026, the flagship annual conference of the Customer Experience Association of the Philippines (CXAP), formerly known as the Contact Center Association of...

The 20th Contact Center Association of the Philippines (CCAP) Executives’ Golf Tournament gathered leaders and stakeholders from the country’s contact center industry for a day of camaraderie and community-building, reflecting the close partnerships that continue to shape one of the Philippines’ most important economic sectors. ...