June 5, 2026 Why the Rebrand From CCAP to CXAP Matters More Than Most People Think

Posted at June 5, 2026h in Company News by Gideon Peña

When industry leaders gathered at Shangri-La Mactan in Cebu from May 26 to 28, 2026 for Contact Islands 2026, many expected conversations around artificial intelligence, automation, customer behavior, and workforce transformation. Few expected one of the conference’s most significant announcements to be a change in...

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June 4, 2026 Building the Future of CX Through Better Health

Posted at June 4, 2026h in Company News by Gideon Peña

From May 26 to 28, 2026, business leaders, technology executives, and customer experience professionals gathered at Shangri-La Mactan in Cebu for Contact Islands 2026, the flagship annual conference of the Customer Experience Association of the Philippines (CXAP), formerly known as the Contact Center Association of...

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May 26, 2026 iCare Secures No. 3 in Philippine HMO industry Following Rapid Transformation  

Posted at May 26, 2026h in Company News by Better Health Insider

iCare has officially risen to the number three position among health maintenance organizations (HMOs) in the Philippines. This milestone follows a comprehensive transformation initiative led by Singapore-based Value-Based Healthcare, which acquired majority ownership of the company in 2023. ...

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May 22, 2026 Philippine HMO Industry Grows Nearly 20% in Q1 2026 Amid Rising Demand for Healthcare Coverage 

Posted at May 22, 2026h in Company News by Gideon Peña

The Philippine HMO industry sustained strong growth in the first quarter of 2026, reflecting rising demand for healthcare coverage among employers, families and businesses amid increasing medical costs and evolving workforce expectations. ...

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May 15, 2026 iCare Strengthens Regional Healthcare Collaboration at Lockton People Solutions’ Strategic Partnership Meet 2026 

Posted at May 15, 2026h in Company News by Gideon Peña

As healthcare systems across Asia continue to evolve amid rising medical inflation, changing workforce expectations, and increasing demand for affordable and accessible health solutions, collaboration within the healthcare ecosystem has never been more important. Against this backdrop, iCare participated in the Strategic Partnership Meet 2026...

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May 14, 2026 Asia CEO Events and iCare to Convene Business and Healthcare Leaders at Asia Health Forum 2026 on June 5 at Marriott Manila

Posted at May 14, 2026h in Company News by Better Health Insider

As medical inflation continues to rise across the Philippines, employers are facing increasing pressure to sustain quality healthcare benefits while managing operational costs and workforce productivity. Chronic illnesses, delayed treatment, and lifestyle-related diseases continue to drive healthcare utilization higher, making employee health and insurance one...

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May 8, 2026 HMOs Explained: Legal Framework and What Every Member Needs to Know 

Posted at May 8, 2026h in Company News by Gideon Peña

Health Maintenance Organizations or HMOs are widely used in the Philippines, especially by employees, families, and businesses. Yet many people still assume that HMOs are simply insurance companies. While they may look similar in practice, Philippine law treats them differently, and understanding this difference helps...

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May 5, 2026 iCare at AON HMO Day: Brokers, Big Networks, and Managing Medical Inflation Without Compromising Service

Posted at May 5, 2026h in Company News by Better Health Insider

On April 29, 2026, at Discovery Primea, a focused segment of the Philippine healthcare ecosystem gathered to address one of its most pressing challenges: rising medical costs. The occasion was AON HMO Day, organized by Sam Meris, Aon’s Chief Broking Officer for Health Solutions. The event...

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May 4, 2026 iCare K12 Prepaid HMO: A Smart Emergency Health Safety Net for Students in the Philippines

Posted at May 4, 2026h in Company News by Better Health Insider

When it comes to protecting your child’s health, preparation matters just as much as prevention. Medical emergencies can happen without warning, and the cost of hospitalization can quickly become a financial burden for families. That’s where the iCare K12 Prepaid HMO comes in. Designed for children...

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May 2, 2026 Should You Do Pilates? What It Improves and Where It Falls Short

Posted at May 2, 2026h in Health and Wellness by Anne Rosales

Pilates was first invented in the 20th century, with Joseph Pilates first creating exercise as a way to combat the effects of his health conditions. Since then, it has been adopted by several groups of people, mostly by dancers, athletes, and soldiers who are recovering from injuries. ...

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