13 Feb Better Care and Better Health in Collaboration: iCare Partners with Makati Life Medical Center for Accessible, Sustainably Priced Healthcare

Posted at 16:56h in Company News by Anne Rosales

iCare HMO, one of the most trusted and best healthcare and insurance providers in the Philippines, has entered into a meaningful partnership with Makati Life Medical Center. Together, the two organizations share one clear vision: to enable more Filipinos, and even international patients, to say yes to better health. ...

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12 Feb iCare makes healthcare more convenient with Telemed7: Doctor in 7 minutes

Posted at 11:18h in Company News, Innovation by Better Health Insider

iCare Telemed7 is an innovative online consultation service in the Philippines that allows patients to consult licensed doctors via Viber in as fast as seven minutes. It combines secure automation and human-centered care to make telemedicine faster, more accessible, and convenient nationwide—no app...

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20 Jan Why Do HMO Benefits Get Denied? The Most Common Reasons and How to Prevent Them

Posted at 10:17h in Company News, News by Better Health Insider

Health Maintenance Organizations (HMOs) provide essential financial protection when medical needs arise, but many Filipinos still encounter the frustrating situation of HMO denied benefits. Whether during an emergency room visit, an outpatient consultation, or a diagnostic procedure, denied coverage can cause delays, unexpected...

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19 Jan iCare HMO Marks 35 Years, Moves Forward as an Independent Healthcare Organization

Posted at 15:57h in Company News by Better Health Insider

iCare HMO was founded in 1991 as a wholly owned subsidiary of InLife. During this period, InLife supported the modernization of iCare HMO’s core systems, digital platforms, and operations. These initiatives improved profitability, and iCare rose from 12th in 2018 to 6th in 2023....

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13 Jan Why HMOs Experience Slow Approval Processes — And What Members Can Do About It

Posted at 13:58h in Company News by Better Health Insider

Health maintenance organizations (HMOs) often experience slow approval times because multiple verification steps must happen before a request can be cleared. First, the HMO needs to confirm that the member’s coverage is active, that the condition or treatment is included in the plan,...

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12 Jan Where Shared History Meets Compassionate Care: iCare Enters an Evolving Partnership with Healthway Philippines 

Posted at 17:09h in Company News by Anne Rosales

iCare enters an evolving partnership with Healthway as the two companies enter a shared journey of growing, expanding, and reaching more communities for the common goal of accessible care. ...

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15 Dec iCare Named “Brand Transformation of the Year – Philippines 2025” by US-Based Global Brand Authority

Posted at 13:21h in Company News by Gideon Peña

iCare has been named “Brand Transformation of the Year – Philippines 2025” at the Global Brand Frontier Awards 2025, presented by Boston Brand Research & Media, a United States-based, globally recognized authority in brand research, corporate intelligence, and excellence benchmarking. ...

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09 Dec Why Are Some HMO Clinics Inaccessible? Understanding Network Limitations and How to Avoid Hassles

Posted at 15:07h in Company News by Better Health Insider

Many Filipinos encounter inaccessible healthcare in the Philippines, especially when trying to book appointments at HMO-accreditated clinics. Long waiting times, fully booked schedules, or clinics that seem perpetually unavailable are common frustrations among members. These issues are now always due to the patient’s HMO–many factors...

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01 Dec Why HMO Issues Happen: Understanding Approval, Benefit Denials, and Clinic Accessibility

Posted at 17:49h in Company News by Better Health Insider

When using your Health Maintenance Organization (HMO) provider, one of the last things you want to happen is to face slow approvals or worse - denied benefits. Why do these issues occur? Here’s a quick explainer and how to avoid them. Key takeaways Slow approvals usually...

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24 Nov iCare Leaders Honored at Pinnacle Awards 2025 for Making Healthcare Easier for Filipino Families

Posted at 15:56h in Company News by Better Health Insider

iCare earns top honors at the Pinnacle Awards 2025, highlighting its rapid growth, digital innovation, and commitment to making healthcare simple for Filipino Families....

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