The future of healthcare will be shaped not only by experience, but also by the perspectives of a new generation of leaders who understand the opportunities and challenges of an increasingly digital, interconnected, and data-driven world. At iCare, Singaporean business leader Daniel Tan Yik Keong...
At iCare, Atty. Gideon V. Peña serves as Chief Commercial Officer, Corporate Secretary, and General Counsel. His responsibilities span commercial strategy, legal, digital commerce, communications, marketing, public relations, and corporate affairs. His role reflects iCare’s belief that organizations are stronger when strategy, business-oriented legal counsel, communications, and...
Strong governance depends not only on visionary leadership, but also on independent oversight. At iCare, Goh Tho Suan brings more than three decades of international experience in internal audit, enterprise risk management, regulatory compliance, and corporate governance, helping ensure that the Company's growth is supported by transparency,...
Every healthcare organization is entrusted with more than financial resources. It is entrusted with the confidence of its members, the investments of its shareholders, the livelihoods of its employees, and the long-term sustainability of the care it provides. At iCare, Louis Kym C. Pioco, more...
Strong governance requires more than experience. It calls for independent judgment, moral courage, and leaders who remain steadfast in placing people at the center of every decision. At iCare, Br. Joaquin Severino S. Martinez, FSC, more widely known as Bro. Kenneth, brings to the iCare Board of Directors a lifetime devoted...
Healthcare is ultimately built on trust. Behind every healthcare card issued, every employer benefit designed, and every member served are countless decisions that must balance affordability, sustainability, clinical quality, and financial responsibility. Leading those decisions at iCare is Geronimo V. Francisco, popularly known throughout the healthcare and insurance industry as Ronnie...
Following his appointment as Chairman of the Board on May 29, 2026, iCare is pleased to introduce Raymond N. Davis to its members, clients, healthcare providers, business partners, and the broader public. ...
At a conference dominated by discussions surrounding artificial intelligence, automation, digital transformation, and customer experience innovation, one of the more unexpected moments at Contact Islands 2026 came from a presentation that began with what sounded suspiciously like profanity. ...
At conferences, it is often the small details that people remember. During Contact Islands 2026, the flagship annual conference of the Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines, conversations at Shangri-La Mactan in Cebu from May 26 to 28 naturally revolved around...
When industry leaders gathered at Shangri-La Mactan in Cebu from May 26 to 28, 2026 for Contact Islands 2026, many expected conversations around artificial intelligence, automation, customer behavior, and workforce transformation. Few expected one of the conference’s most significant announcements to be a change in...