At iCare, Atty. Gideon V. Peña serves as Chief Commercial Officer, Corporate Secretary, and General Counsel. His responsibilities span commercial strategy, legal, digital commerce, communications, marketing, public relations, and corporate affairs. His role reflects iCare’s belief that organizations are stronger when strategy, business-oriented legal counsel, communications, and...

Strong governance depends not only on visionary leadership, but also on independent oversight. At iCare, Goh Tho Suan brings more than three decades of international experience in internal audit, enterprise risk management, regulatory compliance, and corporate governance, helping ensure that the Company's growth is supported by transparency,...

Strong governance requires more than experience. It calls for independent judgment, moral courage, and leaders who remain steadfast in placing people at the center of every decision. At iCare, Br. Joaquin Severino S. Martinez, FSC, more widely known as Bro. Kenneth, brings to the iCare Board of Directors a lifetime devoted...

Healthcare is ultimately built on trust. Behind every healthcare card issued, every employer benefit designed, and every member served are countless decisions that must balance affordability, sustainability, clinical quality, and financial responsibility. Leading those decisions at iCare is Geronimo V. Francisco, popularly known throughout the healthcare and insurance industry as Ronnie...

At conferences, it is often the small details that people remember.  During Contact Islands 2026, the flagship annual conference of the Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines, conversations at Shangri-La Mactan in Cebu from May 26 to 28 naturally revolved around...

From May 26 to 28, 2026, business leaders, technology executives, and customer experience professionals gathered at Shangri-La Mactan in Cebu for Contact Islands 2026, the flagship annual conference of the Customer Experience Association of the Philippines (CXAP), formerly known as the Contact Center Association of...