20 Jan Why Do HMO Benefits Get Denied? The Most Common Reasons and How to Prevent Them

Posted at 10:17h in News by Better Health Insider

Health Maintenance Organizations (HMOs) provide essential financial protection when medical needs arise, but many Filipinos still encounter the frustrating situation of HMO denied benefits. Whether during an emergency room visit, an outpatient consultation, or a diagnostic procedure, denied coverage can cause delays, unexpected expenses, and...

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19 Jan iCare HMO Marks 35 Years, Moves Forward as an Independent Healthcare Organization

Posted at 15:57h in Company News by Better Health Insider

iCare HMO was founded in 1991 as a wholly owned subsidiary of InLife. During this period, InLife supported the modernization of iCare HMO’s core systems, digital platforms, and operations. These initiatives improved profitability, and iCare rose from 12th in 2018 to 6th in 2023....

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13 Jan Why HMOs Experience Slow Approval Processes — And What Members Can Do About It

Posted at 13:58h in Company News by Better Health Insider

Health maintenance organizations (HMOs) often experience slow approval times because multiple verification steps must happen before a request can be cleared. First, the HMO needs to confirm that the member’s coverage is active, that the condition or treatment is included in the plan, and that...

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12 Jan Where Shared History Meets Compassionate Care: iCare Enters an Evolving Partnership with Healthway Philippines 

Posted at 17:09h in Company News by Anne Rosales

iCare enters an evolving partnership with Healthway as the two companies enter a shared journey of growing, expanding, and reaching more communities for the common goal of accessible care. ...

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15 Dec iCare Named “Brand Transformation of the Year – Philippines 2025” by US-Based Global Brand Authority

Posted at 13:21h in Company News by Gideon Peña

iCare has been named “Brand Transformation of the Year – Philippines 2025” at the Global Brand Frontier Awards 2025, presented by Boston Brand Research & Media, a United States-based, globally recognized authority in brand research, corporate intelligence, and excellence benchmarking. ...

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09 Dec Why Are Some HMO Clinics Inaccessible? Understanding Network Limitations and How to Avoid Hassles

Posted at 15:07h in Company News by Better Health Insider

Many Filipinos encounter inaccessible healthcare in the Philippines, especially when trying to book appointments at HMO-accreditated clinics. Long waiting times, fully booked schedules, or clinics that seem perpetually unavailable are common frustrations among members. These issues are now always due to the patient’s HMO–many factors...

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01 Dec Why HMO Issues Happen: Understanding Approval, Benefit Denials, and Clinic Accessibility

Posted at 17:49h in Company News by Better Health Insider

When using your Health Maintenance Organization (HMO) provider, one of the last things you want to happen is to face slow approvals or worse - denied benefits. Why do these issues occur? Here’s a quick explainer and how to avoid them. Key takeaways Slow approvals usually...

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17 Nov iCare Strengthens Its Support for IBPAP and the IT-BPM Workforce at the 2025 Labor Standards and Health Forum

Posted at 07:25h in Company News by Better Health Insider

IBPAP’s Q4 Labor Standards and Health Forum gathered the IT-BPM community to confront one of the most urgent workplace health challenges in the country. At a time when employers face rising expectations and the workforce navigates evolving risks, iCare joined IBPAP as an Elite Partner...

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14 Nov Asian Hospital and Medical Center Among Asia Pacific’s Best for 2025 as iCare celebrates partnership with Blood Donation Drive

Posted at 07:59h in Company News by Anne Rosales

Adding to this remarkable moment, iCare partnered with Asian Hospital and Medical Center for a blood donation drive, bringing communities together through shared values of giving, trust, loyalty, and efficiency, all in the spirit of saving lives.  ...

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07 Nov iCare Sustains Strong Momentum in Making Healthcare More Accessible for Filipinos

Posted at 14:06h in Company News by Gideon Peña

Makati City, Philippines — Months after being recognized by AC Health (an Ayala Company) with the Access Champion Award for expanding healthcare access nationwide, iCare continues to show sustained growth and market confidence. (Read iCare Honored by AC Health with Access Champion Award for Expanding...

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