June 5, 2026 Sometimes, You Just Need a Bigger Bag
At conferences, it is often the small details that people remember. During Contact Islands 2026, the flagship annual conference of the Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines, conversations at Shangri-La Mactan in Cebu from May 26 to 28 naturally revolved around...