At conferences, it is often the small details that people remember.  During Contact Islands 2026, the flagship annual conference of the Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines, conversations at Shangri-La Mactan in Cebu from May 26 to 28 naturally revolved around...

From May 26 to 28, 2026, business leaders, technology executives, and customer experience professionals gathered at Shangri-La Mactan in Cebu for Contact Islands 2026, the flagship annual conference of the Customer Experience Association of the Philippines (CXAP), formerly known as the Contact Center Association of...

As healthcare systems across Asia continue to evolve amid rising medical inflation, changing workforce expectations, and increasing demand for affordable and accessible health solutions, collaboration within the healthcare ecosystem has never been more important. Against this backdrop, iCare participated in the Strategic Partnership Meet 2026...