A major phase of iCare’s ongoing transformation has taken shape as the company completes the renovation and reconfiguration of its 7th floor operations hub, now redesigned to house larger, more capable teams for call center operations, claims processing, reimbursements, and provider network management. ...

iCare, the emerging leader in the Philippine HMO industry, proudly announces the full automation of its Telemed7 service through the integration of Viber Chatbot technology and Robotic Process Automation (RPA), officially launching on July 1, 2025. This latest innovation strengthens iCare’s commitment to delivering patient-centered,...