Corporate Governance

Our leadership structure is grounded in accountability, transparency, and strategic foresight. Every decision we make supports our mission to help Filipinos achieve better health.  

 

As a trusted healthcare partner, we are committed to delivering affordable and high-quality HMO plans while upholding the kind of integrity that earns the trust of our members, clients, partners, employees, and regulators. 

 

Corporate governance at iCare is not a mere obligation. It is a strategic discipline that shapes our culture, drives innovation, and ensures long-term sustainability. Our governance framework follows the ASEAN Corporate Governance Scorecard (ACGS) and is guided by international best practices, including insights drawn from Singaporean expertise in healthcare management and corporate oversight. This approach helps us strengthen Board accountability, minimize risks, promote compliance, and build a performance-driven and transparent organization. 

 

Our Board of Directors and senior leaders bring expertise in healthcare, insurance, finance, law, and technology. Their combined experience ensures sound governance that supports growth and resilience. These efforts are reinforced by specialized Board committees dedicated to Audit, Risk, Governance and Nomination, and Compliance and Ethics. Each committee plays a vital role in ensuring financial integrity, regulatory alignment, and ethical behavior throughout the company. 

 

We understand that healthcare is not just a service; it is a responsibility. To protect the trust placed in us, iCare maintains a solid governance foundation, anchored by our Corporate Governance Manual, Code of Conduct, Whistleblowing Policy, Anti-Fraud and Anti-Corruption Policy, and Related Party Transactions Policy. These are not just policies but working tools that guide everyday decisions. We also conduct regular governance training for our Board and key officers to ensure that our practices remain current and effective. 

 

Our approach to corporate governance is also reflected in our Environmental, Social, and Governance (ESG) efforts. We promote health and well-being by offering inclusive, affordable healthcare plans. We support women’s empowerment through inclusive leadership and equitable workplace policies. We protect our members’ data through strict adherence to privacy and cybersecurity standards. And we ensure full compliance with the regulatory requirements of the Insurance Commission and other governing bodies. 

 

iCare maintains clear protocols on conflict of interest, whistleblowing, and related party transactions. We conduct regular board evaluations, maintain updated governance manuals, and provide transparent reports to our stakeholders. These practices help us build and sustain long-term partnerships with corporate clients and individual members across the country. 

 

Our governance-driven culture reflects our belief that healthcare is most effective when it is built on trust, ethics, and accountability. It allows us to fulfill our promise of delivering meaningful and affordable care to Filipinos, guided by both local insight and Singaporean expertise in health system excellence. 

 

At iCare, saying yes to ethical leadership means saying yes to better service, stronger relationships, and healthier communities. 

 

Say yes to ethical leadership.  

Say yes to better health.  

Say yes to iCare, the best affordable HMO in the Philippines. 

 

2024

2022

2021

2020